Privacy Policy

1. Introduction

Bunny Builder ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document automation service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

Name and email address
Organization information
Billing and payment information (processed securely through Paddle)
Profile information and preferences

2.2 Document and Data Content

When you use our Service, we collect and store:

PDF templates you upload
CSV data files you process
Generated documents
Field mappings and configurations
Document templates and packages you create

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our Service:

Log data (IP address, browser type, pages visited)
Device information
Usage patterns and preferences
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process your document generation requests
Process payments and maintain billing records
Send you technical notices, updates, and support messages
Respond to your comments and questions
Analyze usage patterns to improve user experience
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your documents and data are stored securely using cloud storage services (Tigris/S3) with encryption in transit and at rest. We retain your data for as long as your account is active or as needed to provide you services.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We work with third-party service providers who perform services on our behalf (e.g., Paddle for payment processing, Tigris for storage)
Legal Requirements: We may disclose your information if required by law or in response to valid legal processes
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
With Your Consent: We may share your information with your explicit consent

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Data Portability: Request a copy of your data in a structured, machine-readable format
Opt-out: Opt out of marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our Service uses third-party services that may collect information used to identify you:

Paddle: Payment processing (see Paddle's Privacy Policy)
Tigris/S3: Cloud storage services

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely.

10. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]